Craft
Wix, Squarespace, or Hire Someone? An Honest Answer
I build websites for a living, so treat what follows with appropriate suspicion. But there are real cases where a DIY builder is the correct decision, and pretending otherwise helps nobody.
Build it yourself if the website is not how customers find you. A business running entirely on referrals and repeat work, whose site exists to look legitimate when someone checks, is well served by a template. Spend twenty dollars a month and a weekend on it, and put the saved money somewhere it compounds.
Build it yourself if you're testing an idea. Validating whether a business has customers does not require custom engineering. Ship something rough, find out, and build properly once you know.
Hire someone when the site is a customer acquisition channel. The moment you're competing for search traffic against other local businesses, the constraints of a builder start to bind: limited control over page structure, slower load times from generic templates, and difficulty building the town-by-town page architecture local SEO depends on.
Hire someone when you need functionality the platform doesn't do natively. Commission-free ordering, live availability, inventory sync, client portals. The plugin ecosystem will get you partway and then you'll be paying three subscriptions that almost work together.
Hire someone when your time is worth more than the difference. A contractor billing $95 an hour who spends forty hours fighting a page builder has spent $3,800 to save $2,500, and the result is worse.
The honest test: if your website going offline tomorrow would cost you money this week, it's infrastructure and should be built as such. If it wouldn't, a builder is fine and anyone telling you otherwise is selling.
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